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Hours of Operation
0730-1630 Monday-Friday

Located in the Joe E. Mann Building at the corner of
Magruder Ave. and Gregg St. behind Post HQ

 

ICE - Interactive Customer Evaluation link

 




 



Families Soldiers Civilians

The Army Family Action Plan provides a way for Soldiers and Family members to let Army leadership know what works, what doesn't - and what they think will fix it.

The Army Family Action Plan (AFAP) is a grassroots process that enables all members of the Total Army Family to raise issues of concern and make recommendations to affect quality of life improvements. Active Duty, Reserve, Guard, Retirees, DA Civilians, Family Members, and surviving spouses are all invited to participate in the AFAP Program.
 
The AFAP Conference is held annually. The purpose of the conference is to draw together a representation of America's Army in an atmosphere of education and decision-making. 
Even though the AFAP Conference is held once a year, you can get your issues heard at any time.  Community FIRST is a quarterly issues resolution process designed to provide continuous feedback to the Fort Jackson community on issues that cannot be resolved by ICE. AFAP and Community First works hand in hand to address the issue of the military community. To learn more about Community First, visit http://www.jackson.army.mil/WellBeing/CMS.htm.

If you would like to submit an issue or recommendation, click on the AFAP logo or visit http://www.jackson.army.mil/WellBeing/WellBeing/Survey.htm. Issues will be electronically submitted to the Customer Management Services office. Issues will be forwarded on a quarterly basis to the responsible directorate or organization for resolution. Updates on submitted issues can be found on the Customer Management Services website.

Click for following documents:
Headquaters DA Issue Update Book - Active Issues
Headquarters DA Issue Update Book - Completed & Unattainable Issues

 

Army Family Action Plan Conference
Click for details

 

Army Family Action Plan
Army Family Team Building
Employment Readiness
Outreach
Soldier Family Assistance Center